This policy describes how we treat the personal information we collect. This includes when you use the Site or visit our stores or call our Client Services group. This also includes when you use our apps or visit us on our social media pages. By interacting with us, you consent to these practices.
WE COLLECT INFORMATION FROM AND ABOUT YOU.
We collect contact information.
This may include name, address, telephone number or e-mail address. For example, we might collect this information if you call our Client Services group or sign up for an online account. We might also collect contact information if you make a purchase in a store or fill out a customer information card. We will also collect contact information to process a return or exchange.
We collect information you submit or post.
We collect the information you post in a public space, on our social media pages or our websites, for example a product review.
We collect demographic information.
We may collect demographic information like your gender and birthday on customer information cards.
We collect information about your purchases.
We may collect information about the purchases you make online or in stores. This could include the products you purchased and their prices.
WE COLLECT INFORMATION IN DIFFERENT WAYS.
We collect information directly from you.
For example, if you create an account on one of our websites or make a purchase, we collect your information. We also collect information if you contact our Client Services group. Please note those calls may be recorded. We also collect information when you fill out a customer information card in one of our stores.
We collect information from you passively.
We use tracking tools like browser cookies.
WE USE INFORMATION AS WE DESCRIBE.
We use information to improve our understanding of your interests and concerns.
We may use your information to make our website and products better. We may use your information to customize your experience with us and to tailor our marketing activities to fit your needs and interests. We may combine information we get from you with information about you we get from third parties.
We use information to process your order and respond to your requests or questions.
For example, we use your information to process your order and ship items. Or, we may use your information to send you information you request.
We use information for security purposes.
We may use information to protect our company, our customers, our associates, and our websites. We also use information to collect and enforce accounts and to protect against fraud.
We use information for marketing purposes.
For example, we may use your information to contact you about new products and special offers we think you’ll find valuable. These might be third party offers or products we think you might find interesting. We may call you, or send you emails or text messages. We may also use other means as they are developed. We may also use push notifications on our mobile apps.
We use information to communicate with you about your account or our relationship.
We may contact you about changes to our website or about service updates. We may also contact you about feedback or about this Policy or our website Terms.
WE USE STANDARD SECURITY MEASURES.
We use standard physical, electronic and procedural security measures.
We use these measures to protect personal information in our control against loss or theft. We also use these measures to protect against unauthorized access.
While we use standard security measures, the Internet is not 100% secure. We cannot guarantee that any of your personal information stored or sent to us will be completely safe. We encourage you to use caution when using these sites.
WE MAY LINK TO THIRD PARTY SITES OR SERVICES WE DO NOT CONTROL.
You may be able to access certain third party sites from our sites or apps.
This includes social media sites. This policy does not apply to those third party sites. We strongly advise you to check the privacy policies of all third party sites you visit to find out how they are treating your personal information. We are not responsible for these third parties’ practices.
WE OR OUR VENDORS STORE INFORMATION IN AND OUTSIDE OF THE UNITED STATES.
We or our vendors store information in and outside of the United States.
Information we or our vendors maintain may be stored, processed or accessed both within and outside of the United States. You understand and agree that we may transfer your information to the United States or elsewhere and that the laws of these countries may not afford the same level of protection as those in your country. This site is subject to US law. In the US, local laws may permit government and law enforcement to have access to your information. This may differ from the laws in your country.
From time to time we may change our privacy practices.
We will notify you of any material changes as required by law. We will post an updated copy on our website. Please check this page for updates.
You can control tracking tools.
Your browser may give you the ability to control cookies. How you do so depends on the type of cookie. Certain browsers can be set to reject browser cookies. To control flash cookies, which we may use on certain websites from time to time, you can go here. Why? Because flash cookies cannot be controlled through your browser settings.
If you block cookies on your browser, certain features on our Sites may not work.
Our ads on other websites may be served based on tracking.
We may work with online advertising companies to show you relevant and useful ads. This may include ads served on our websites or apps. This may also include ads served on other companies’ sites. These ads may be based on information collected by us or third parties (for example, when you register for a site). These ads may also be based on your activities on our websites or on third party sites.